In this live webinar, broadcast on Tuesday 23 June 2020, Stephen Cowan, Managing Director of Yuill + Kyle, and Chris Sanders, Head of Accreditation at the Chartered Institute of Credit Management (CICM) look at "The Credit Management Playbook – new visions and strategies as we emerge from lockdown".

Key points Stephen and Chris discuss during this webinar are:

  • What we have learned from the current situation
  • Discussion of different approaches by different organisations
  • Strategies for going forward